Brand | Shark |
---|---|
Model Number | AV2800ZEUKWH |
Colour | White / Stone |
Product Dimensions | 36.4 x 44.6 x 44.6 cm; 15.04 kg |
Power / Wattage | 650 watts |
Voltage | 240 Volts |
Compatible Models | Amazon Echo |
Special Features | Powerful Suction, Sonic Mopping, Self-Empty Base, Self-Cleaning Mop Pad, Self-Refill Water Tank, Dirt Detect, CleanEdge Detect, Anti Hair Wrap Technology, 3D 360° LiDAR Vision Mapping, App Control |
Item Weight | 15 kg |
Add Extra Protection? Check if this cover meets your needs
- PROTECTION: This insurance meets your demands and needs if you wish to protect your new or Amazon-renewed product against accidental damage and breakdown (not covered by the manufacturer’s guarantee), starting from when the product is received. For a full product description, please refer to the Insurance Product Information Document (IPID) and policy terms and conditions for more information.
- COVERAGE AND BENEFITS: Post-manufacturer guarantee protection, covers your product from accidental damages caused by weather, liquids, fire and mishandling with no excess. You’ll get up to 6 months guarantee, fast repairs (~4 business days) and up to £50 for any installation costs. If it can't be fixed, you will receive a replacement or immediate cash payment.
- SPECIALIST SUPPORT: Expert repair service – either to your home or at a repair centre – and replacement of similar value for items that can’t be fixed, or we pay the item’s price into your bank account. You are entitled to 3 repairs over any 12-month period, up to the item price. Please visit XCover Amazon Help Centre for Protection enquiries.
- RESTRICTIONS: Protection is limited to UK residents aged 18 and over, excluding Channel Islands and Isle of Man. NOT INCLUDED: Pre-existing damage, breakdown, wear and tear, in-transit damage or theft, loss, cosmetic damage, intentional or malicious damage, improper use or recklessness, undue care to weather related damages, or if your product is covered through any alternative coverage (ie. manufacturer’s warranty).
- CANCELLATION TERMS: Cancel within 45 days of expected shipping date for a full refund if you have no pending claims. After 45 days you’ll receive a prorated refund. If you have made a claim, the value of the claim will be deducted to any available refund premium due to you. Refer to the Insurance Product Information Document and policy terms and conditions for more information.
- PROTECTION: This insurance meets your demands and needs if you wish to protect your new or Amazon-renewed product against accidental damage and breakdown (not covered by the manufacturer’s guarantee), starting from when the product is received. For a full product description, please refer to the Insurance Product Information Document (IPID) and policy terms and conditions for more information.
- COVERAGE AND BENEFITS: Post-manufacturer guarantee protection, covers your product from accidental damages caused by weather, liquids, fire and mishandling with no excess. You’ll get up to 6 months guarantee, fast repairs (~4 business days) and up to £50 for any installation costs. If it can't be fixed, you will receive a replacement or immediate cash payment.
- SPECIALIST SUPPORT: Expert repair service – either to your home or at a repair centre – and replacement of similar value for items that can’t be fixed, or we pay the item’s price into your bank account. You are entitled to 3 repairs over any 12-month period, up to the item price. Please visit XCover Amazon Help Centre for Protection enquiries.
- RESTRICTIONS: Protection is limited to UK residents aged 18 and over, excluding Channel Islands and Isle of Man. NOT INCLUDED: Pre-existing damage, breakdown, wear and tear, in-transit damage or theft, loss, cosmetic damage, intentional or malicious damage, improper use or recklessness, undue care to weather related damages, or if your product is covered through any alternative coverage (ie. manufacturer’s warranty).
- CANCELLATION TERMS: Cancel within 45 days of expected shipping date for a full refund if you have no pending claims. After 45 days you’ll receive a prorated refund. If you have made a claim, the value of the claim will be deducted to any available refund premium due to you. Refer to the Insurance Product Information Document and policy terms and conditions for more information.
Add Extra Protection? Check if this cover meets your needs

Image Unavailable
Colour:
-
-
-
- To view this video download Flash Player
-
-
-
-
-
-
-
2 VIDEOS
-
Shark PowerDetect 2-in-1 Robot Vacuum & Mop, NeverTouch Pro 60-Day Self Empty, Self-Refill and Self-Clean Robot Vacuum with 3D & LiDAR Navigation, NeverStuck Obstacle Bypass, WiFi/App/Alexa, White
Return this item for free
Free returns are available for the shipping address you chose. For a full refund with no deduction for return shipping, you can return the item for any reason in new and unused condition.
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | Shark |
Model name | PowerDetect |
Special feature | Powerful Suction, Sonic Mopping, Self-Empty Base, Self-Cleaning Mop Pad, Self-Refill Water Tank, Dirt Detect, CleanEdge Detect, Anti Hair Wrap Technology, 3D 360° LiDAR Vision Mapping, App Control See more |
Colour | White / Stone |
Product dimensions | 36.4L x 44.6W x 44.6H centimetres |
|
| ||||
|
|
About this item
- AMAZON EXCLUSIVE: 2-in-1 robot vacuums & mops then returns to the NeverTouch base to self-empty debris, self-refill water, and self-clean the mop pad. Large base holds dirt for up to 60 days, and holds clean water for up to 30 days.
- POWERDETECT CLEANING TECHNOLOGY: Automatically reacts to your home and optimises every clean. Detects and reacts to dirt, edges and corners, floor types, and more.
- PRECISION MAPPING & APP CONTROL: 360° LiDAR vision quickly maps your home, detecting and avoiding obstacles. Customise your clean with the SharkClean App. Compatible with Amazon Alexa and Hey Google.
- NEVERSTUCK TECHNOLOGY: The robot actively lifts and lowers to manoeuvre over obstacles, across thresholds, and easily avoid getting stuck.
- INCLUDES: 1 Shark PowerDetect Robot Vacuum & Mop, 1 NeverTouch Base, 1 Anti-Odour Cartridge, 3 Washable Mopping Pads, 1 Side Brush, 1 Filter. Dimensions: L47.8cm x W36.4cm x H44.6cm. Weight: 11.33kg. Colour: Black
- GUARANTEE: Free 2-year guarantee upon registration with Shark (UK & ROI only).
Discover the New Range of Vacuum Cleaners from AmazonBasics Compact, Light, Energy Class A |
![]() Vacuum Cleaner with Bag 3,0 l 700W | ![]() Vacuum Cleaner with Bag 1,5 l 700W | ![]() Bagless Vacuum Cleaner 2,5 l 700W | ![]() Bagless Vacuum Cleaner 1,5 l 700W |
Frequently bought together

What other items do customers buy after viewing this item?
From the brand

-
PowerDetect Robot Vacuum & Mop
-
Shop Shark Robot Vacuums
-
PowerDetect Clean & Empty
-
Shop Vacuum Cleaners
-
CarpetXpert Pet Carpet Cleaner
-
Shop Carpet Cleaners
-
StainStriker Spot Cleaner
-
Shop Stain & Spot Cleaners
-
SteamPickUp 3-in-1 Steam Mop
-
Shop Shark Steam Cleaners
-
FlexBreeze High-Velocity Fan
-
Shop Shark FlexBreeze
-
NeverChange5 Air Purifier MAX
-
Shop Shark Air Purifiers
Product information
Technical Details
Additional Information
ASIN | B0DDCW3F29 |
---|---|
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | 25,251 in Home & Kitchen (See Top 100 in Home & Kitchen) 22 in Robotic Vacuums |
Delivery information: | We cannot deliver certain products outside mainland UK ( Details). We will only be able to confirm if this product can be delivered to your chosen address when you enter your delivery address at checkout. |
Date First Available | 5 Sept. 2024 |
Feedback

Shark PowerDetect 2-in-1 Robot Vacuum & Mop, NeverTouch Pro 60-Day Self Empty, Self-Refill and Self-Clean Robot Vacuum with 3D & LiDAR Navigation, NeverStuck Obstacle Bypass, WiFi/App/Alexa, White
Share:
Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.
Where did you see a lower price?
Fields with an asterisk * are required
Looking for specific info?
Compare with similar items
This item Shark PowerDetect 2-in-1 Robot Vacuum & Mop, NeverTouch Pro 60-Day Self Empty, Self-Refill and Self-Clean Robot Vacuum with 3D & LiDAR Navigation, NeverStuck Obstacle Bypass, WiFi/App/Alexa, White | Recommendations | |||||
Try again! Added to Basket Add to Basket | Try again! Added to Basket Add to Basket | Try again! Added to Basket Add to Basket | Try again! Added to Basket Add to Basket | Try again! Added to Basket Add to Basket | Try again! Added to Basket Add to Basket | |
Price | £832.85£832.85 | -9% £636.05£636.05 RRP: £699.99 | -15% £410.60£410.60 Was: £481.06 | -6% £799.00£799.00 RRP: £849.00 | -21% £549.99£549.99 RRP: £699.00 | -15% £1,099.00£1,099.00 RRP: £1,299.00 |
Delivery | — | — | — | Get it as soon as Sunday, Mar 16 | — | — |
Customer Ratings | ||||||
Sold by | Amazon | Amazon | Amazon | AnkerDirect UK | Roborock Official UK | Amazon |
surface suggestion | Carpet, Rugs, Hard Floors, All Floors | Carpet, Rugs, Hard Floors, All Floors | Carpet, Rugs, Hard Floors, All Floors | Hard Floor, Carpet, Tile | Various surfaces including hardwood floors, tiles, and carpets | Hard Floor, Carpet (with limitations) |
batteries included | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
battery average life | — | 120 hours | — | 180 minutes | 7 weeks | 150 minutes |
compatible devices | Amazon Echo | Amazon Echo | Amazon Echo, Google Home | Alexa, Google Assistant, Smartphones | — | Amazon Echo, Google Home |
Customer reviews
Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find the robotic vacuum cleaner effective at cleaning floors and carpets. They appreciate its functionality and value for money. However, some customers have issues with the app's functionality, describing it as useless and inefficient. Opinions vary on setup and mapping support.
AI-generated from the text of customer reviews
Customers like the robotic vacuum cleaner's cleaning ability. They mention it cleans floors efficiently, clears pet hair effectively, and vacuums carpets. Some say it brings back life to their carpets.
"...You come down to a lovely clean floor...." Read more
"...It works really well. It cleans a lot better than another robot that I bought few years ago." Read more
"I got this to help with the down stairs cleaning, I can now be doing other things whilst the down stairs rooms are being cleaned freeing up time to..." Read more
"...set it up to vacuum at night while we are in bed and it's lovely getting up to clean rooms...." Read more
Customers like the robotic vacuum cleaner's functionality. They say it can vacuum carpets and looks neat and clean. The app works well, and the mop functions properly. It is easy to set up and use, and works with the Alexa and Google Home apps.
"...since purchasing it on a Black Friday discount and it has worked flawlessly every time...." Read more
"...After the initial setup, the robot is indeed a game changer. It works really well...." Read more
"...stairs rooms are being cleaned freeing up time to do other things, very usfull. easy to setup and use." Read more
"...It works amazing that can vacuum my carpet and looks neat and clean...." Read more
Customers appreciate the robotic vacuum cleaner's value for money. They say it's a fantastic purchase that was well worth the money.
"...A fantastic purchase that was well worth the money." Read more
"...It’s also a very sturdy product! Also very good value for money! My next purchase would be a hoover and mop robot!" Read more
"Easy to set up and worth the money...." Read more
"Expensive, but worth every penny!..." Read more
Customers like the robotic vacuum cleaner's quiet operation.
"...However, it is not as noisy as a regular vacuum cleaner...." Read more
"...It's quite quiet, blows air into the corners so they also get cleaned. Just wish we had got one sooner. It is easy to set up out of the box...." Read more
"...Easy to use and does a fantastic job. It’s rather quiet as well. I have a Dyson hoover, which I no longer use since getting this shark robot...." Read more
Customers have different experiences with the setup of the robotic vacuum cleaner. Some find it easy to set up and use, with straightforward mapping and the app working well. Others report issues with the app crashing multiple times, not being able to navigate small rooms, lack of proper instructions, and lack of customization options.
"...Doesn't take long to finish though. So, if it's too loud - clean at night time when there is no one there...." Read more
"...The app is useless! My big beef with it is that no proper instructions are supplied, and the app is no use at all in finding out how to do simple..." Read more
"...easy to setup and use." Read more
"...Just wish we had got one sooner. It is easy to set up out of the box. You can even get it to do spot cleans on different parts of the house...." Read more
Customers have mixed opinions about the mapping support of the robotic vacuum cleaner. Some say it scans quickly but is not accurate, while others mention issues with multiple floor support and one mapping at a time per robot.
"...It seems to pick up really well and does the job it’s supposed to do, once you can find out how to make it work. The app is useless!..." Read more
"...I have encountered mapping issues- the device just decides not to clean some rooms or it seems to only clean the threshold of a room...." Read more
"...If th app stops responding, restart it. Mapped out the ground floor pretty well and then in the app, we sighed up some lines and fixed he..." Read more
"...Mapping is great and works fine but as well at the same sort of time the Wi-Fi stopped working he seems to have become stupid and now bumps into..." Read more
Customers dislike the app functionality. They say it's useless and useless for finding out how to do simple tasks. The unit itself is not very efficient, and they consider it a complete waste of money.
"...with it is that no proper instructions are supplied, and the app is no use at all in finding out how to do simple things...." Read more
"...software it comes with is incredibly I would say pointlessly simple and dumb. You can’t set up nearly nothing. You can’t adjust nothing...." Read more
"...tried to reinstall it - it won’t connect to the WiFi now so completely unusable. For such a lot of money it’s utterly useless" Read more
"Returning due to poor performance. App was difficult to set up and crashes multiple times. Unable to dived small rooms...." Read more
Reviews with images

Looks smart but work slow
Top reviews from United Kingdom
There was a problem filtering reviews right now. Please try again later.
- Reviewed in the United Kingdom on 27 November 2024Size Name: 60-Day Self EmptyStyle Name: Vacuum & MopColour Name: White / StoneVerified PurchaseFirstly, this thing is a monster. I was somewhat pleasantly surprised by the robustness of the machine and overall packaging. This shouldn't be a surprise to anybody though, since Shark are the best and most reliable manufacture of vacuums and cleaning equipment around. I've been using them for 10 or so years and I am always impressed by their quality.
I didn't want to buy one of these solely because I enjoy vacuuming and I knew it would take the fun away from using my Shark Stratos to clean up the days worth of cat-hair that gets ingrained into my carpets (it's a satisfying job to carry out OK). But at the same time, I've never owned a robot vacuum, nor one with a mop. So here I am!
I've used it 3/4 times since purchasing it on a Black Friday discount and it has worked flawlessly every time. The whole process to set it up took me all of 5 minutes, alongside about half an hour to get charged enough to do it's first mapping run. I had to do the mapping run twice, because for some reason it roamed into the bathroom from the hallway and decided it had done all it wanted to do. A second run and deletion of previous maps solved this and it mapped everywhere it need to go.
Setting it to go on the map is a piece of cake. Press Clean, select the type of clean you want and just let it do it's thing. I hoover daily, maybe every two days at a push, and I was impressed by just how much crap it picked up. Mostly cat hair mind you, but it did it's job.
The mop works wonders too. I set it to clean the kitchen tiles and I don't think they've ever got so clean. It won't clean your grout, but it gets your hard floors nice a spotless/streak free. It's mop pad cleaning and drying process is fascinating too. A feature I didn't think existed, but it does.
Thoroughly impressed, and would recommend to anybody living a single floor flat, apartment, bungalow!
- Reviewed in the United Kingdom on 18 December 2024Size Name: 60-Day Self EmptyStyle Name: VacuumColour Name: WhiteVerified PurchaseThe mapping of the room is ok, but have no idea how to get it to map rooms on other floors. It seems to pick up really well and does the job it’s supposed to do, once you can find out how to make it work. The app is useless! My big beef with it is that no proper instructions are supplied, and the app is no use at all in finding out how to do simple things. Thank goodness for YouTube, where there is a video showing you in simple terms now to make it go, empty it, deal with error messages etc. but at short instruction book in clear English could save hours of stress and frustration trying to work it all out.
- Reviewed in the United Kingdom on 1 March 2025Size Name: 60-Day Self EmptyStyle Name: Vacuum & MopColour Name: BlackVerified PurchaseTook no time to set up. If th app stops responding, restart it.
Mapped out the ground floor pretty well and then in the app, we sighed up some lines and fixed he border between rooms.
Read some complaints about noise. It's a vacuum cleaner and mopper, what do you expect. However, it is not as noisy as a regular vacuum cleaner.
When it goes back to base, there are water and dirt transfers which are a little louder. Doesn't take long to finish though.
So, if it's too loud - clean at night time when there is no one there. You come down to a lovely clean floor.
The device is for light work - it won't pick up stuff that might have stuck to the floor or stains from say a drop of spilt coffee. Unless the stain is fresh. But the unit is not designed to do that anyway.
We love the device and it's transformed our routine.
Read the description and you should be good to go.
- Reviewed in the United Kingdom on 11 February 2025Size Name: 60-Day Self EmptyStyle Name: Vacuum & MopColour Name: White / StoneVerified PurchaseThe setup was not very clear but I managed to get the map set up. After the initial setup, the robot is indeed a game changer. It works really well. It cleans a lot better than another robot that I bought few years ago.
- Reviewed in the United Kingdom on 18 November 2024Size Name: 60-Day Self EmptyStyle Name: VacuumColour Name: BlackVerified PurchaseI got this to help with the down stairs cleaning, I can now be doing other things whilst the down stairs rooms are being cleaned freeing up time to do other things, very usfull. easy to setup and use.
- Reviewed in the United Kingdom on 20 February 2025Size Name: 60-Day Self EmptyStyle Name: Vacuum & MopColour Name: BlackVerified PurchaseI'm a long-time fan of Shark products and have both corded and cordless Shark vacuum cleaners. The corded vacuum is, predictably, the best in terms of suction power despite being the older of the 2 vacuums. I bought this robot vacuum based on my experience with Shark to date, and, as I have a chocolate labrador and cream carpets downstairs, I was getting frustrated with the frequent vacuuming and felt the robot vacuum could make life easier.
It wasn't long before I noticed the robot vacuum wasn't coping with the dog hair or slightly larger, gritty particles. In fact, a couple of weeks into owning it, the vacuum announced it had obscured sensors. I followed the instructions to open and clean it and discovered a thick clump of dog hair clogging most of the vacuum's interior.
Today, I thought I would test the Shark's cleaning power by running over the just robot vacuumed carpet with the corded vacuum cleaner, and was disappointed to find that the vacuum cleaner's container was filled to the brim with predominantly dog hair. I also picked up lots of gritty particles doing this and could both see them and hear them being sucked up into the vacuum.
For the expense, I wouldn't recommend this other than for light vacuuming/mopping (probably of hard floors, predominantly) and a bit of a novelty factor. Very disappointed (2 stars for the hard-floor mopping functionality).
- Reviewed in the United Kingdom on 7 February 2025Size Name: 60-Day Self EmptyStyle Name: VacuumColour Name: WhiteVerified PurchaseThis is a considered purchase. However it is one of the best things we have bought. We have set it up to vacuum at night while we are in bed and it's lovely getting up to clean rooms. It's quite quiet, blows air into the corners so they also get cleaned. Just wish we had got one sooner. It is easy to set up out of the box. You can even get it to do spot cleans on different parts of the house. A fantastic purchase that was well worth the money.